:root{color-scheme:light;--surface-1: #fcfcfb;--page: #f9f9f7;--text-primary: #0b0b0b;--text-secondary: #52514e;--text-muted: #898781;--grid: #e1e0d9;--axis: #c3c2b7;--border: rgba(11, 11, 11, .1);--shadow: 0 1px 2px rgba(11, 11, 11, .06), 0 4px 16px rgba(11, 11, 11, .04);--series-1: #2a78d6;--series-2: #eb6834;--series-3: #1baf7a;--series-4: #eda100;--series-5: #e87ba4;--series-6: #008300;--series-7: #4a3aa7;--series-8: #e34948;--seq-100: #cde2fb;--seq-250: #86b6ef;--seq-400: #3987e5;--seq-450: #2a78d6;--seq-550: #1c5cab;--seq-650: #104281;--diverge-pos: #2a78d6;--diverge-mid: #f0efec;--diverge-neg: #e34948;--good: #0ca30c;--warning: #fab219;--serious: #ec835a;--critical: #d03b3b;--success-text: #006300;--radius: 10px;--radius-sm: 6px;--font: system-ui, -apple-system, "Segoe UI", sans-serif}@media(prefers-color-scheme:dark){:root:where(:not([data-theme=light])){color-scheme:dark;--surface-1: #1a1a19;--page: #0d0d0d;--text-primary: #ffffff;--text-secondary: #c3c2b7;--text-muted: #898781;--grid: #2c2c2a;--axis: #383835;--border: rgba(255, 255, 255, .1);--shadow: 0 1px 2px rgba(0, 0, 0, .4), 0 4px 16px rgba(0, 0, 0, .3);--series-1: #3987e5;--series-2: #d95926;--series-3: #199e70;--series-4: #c98500;--series-5: #d55181;--series-6: #008300;--series-7: #9085e9;--series-8: #e66767;--seq-100: #104281;--seq-250: #184f95;--seq-400: #256abf;--seq-450: #2a78d6;--seq-550: #3987e5;--seq-650: #86b6ef;--diverge-pos: #3987e5;--diverge-mid: #383835;--diverge-neg: #e66767;--success-text: #0ca30c}}:root[data-theme=dark]{color-scheme:dark;--surface-1: #1a1a19;--page: #0d0d0d;--text-primary: #ffffff;--text-secondary: #c3c2b7;--text-muted: #898781;--grid: #2c2c2a;--axis: #383835;--border: rgba(255, 255, 255, .1);--shadow: 0 1px 2px rgba(0, 0, 0, .4), 0 4px 16px rgba(0, 0, 0, .3);--series-1: #3987e5;--series-2: #d95926;--series-3: #199e70;--series-4: #c98500;--series-5: #d55181;--series-6: #008300;--series-7: #9085e9;--series-8: #e66767;--seq-100: #104281;--seq-250: #184f95;--seq-400: #256abf;--seq-450: #2a78d6;--seq-550: #3987e5;--seq-650: #86b6ef;--diverge-pos: #3987e5;--diverge-mid: #383835;--diverge-neg: #e66767;--success-text: #0ca30c}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;font-family:var(--font);font-size:14px;line-height:1.5;color:var(--text-primary);background:var(--page);-webkit-font-smoothing:antialiased}h1,h2,h3,h4{margin:0;font-weight:600;letter-spacing:-.01em}h1{font-size:22px}h2{font-size:17px}h3{font-size:15px}a{color:var(--series-1);text-decoration:none}a:hover{text-decoration:underline}button{font:inherit;cursor:pointer}input,select,textarea{font:inherit;color:var(--text-primary);background:var(--surface-1);border:1px solid var(--border);border-radius:var(--radius-sm);padding:7px 10px;outline:none}input:focus,select:focus,textarea:focus{border-color:var(--series-1);box-shadow:0 0 0 3px color-mix(in srgb,var(--series-1) 18%,transparent)}textarea{resize:vertical;min-height:72px}.layout{display:grid;grid-template-columns:232px 1fr;min-height:100%}.layout>*,.grid>*,.detail-grid>*{min-width:0}.sidebar{background:var(--surface-1);border-right:1px solid var(--border);padding:20px 14px;display:flex;flex-direction:column;gap:20px;position:sticky;top:0;height:100vh}.brand{display:flex;align-items:center;gap:10px;padding:0 8px;color:var(--text-primary)}.brand:hover{text-decoration:none}.brand-mark{width:30px;height:30px;border-radius:8px;background:var(--series-1);color:#fff;display:grid;place-items:center;font-weight:700;font-size:15px;flex-shrink:0}.brand-name{font-weight:650;font-size:14px;line-height:1.2}.brand-sub{font-size:11px;color:var(--text-muted)}.nav{display:flex;flex-direction:column;gap:2px}.nav a{display:flex;align-items:center;gap:10px;width:100%;padding:8px 10px;border:none;border-radius:var(--radius-sm);background:transparent;color:var(--text-secondary);text-align:left;font-size:13.5px;text-decoration:none}.nav a:hover{background:color-mix(in srgb,var(--text-primary) 5%,transparent);color:var(--text-primary)}.nav a.active{background:color-mix(in srgb,var(--series-1) 12%,transparent);color:var(--series-1);font-weight:600}.nav-icon{width:16px;text-align:center;opacity:.9}.sidebar-footer{margin-top:auto;border-top:1px solid var(--border);padding-top:14px;display:flex;flex-direction:column;gap:8px}.theme-switch{display:flex;gap:2px;padding:2px;border:1px solid var(--border);border-radius:var(--radius-sm);margin-bottom:4px}.theme-switch button{flex:1;min-width:0;display:flex;align-items:center;justify-content:center;gap:5px;padding:5px 4px;border:none;border-radius:4px;background:transparent;color:var(--text-muted);font:inherit;font-size:11.5px;cursor:pointer;transition:background .12s,color .12s}.theme-switch button:hover{color:var(--text-primary);background:color-mix(in srgb,var(--text-primary) 6%,transparent)}.theme-switch button.active{color:var(--text-primary);background:color-mix(in srgb,var(--text-primary) 10%,transparent)}.theme-switch-label{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media(max-width:1100px){.theme-switch-label{display:none}}.user-line{font-size:12px;color:var(--text-muted);padding:0 8px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.main{padding:24px 28px 60px;width:100%;min-width:0}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:18px}.page-sub{color:var(--text-secondary);font-size:13px;margin-top:3px}.card{min-width:0;background:var(--surface-1);border:1px solid var(--border);border-radius:var(--radius);padding:16px;box-shadow:var(--shadow)}.card-title{font-size:13px;font-weight:600;color:var(--text-secondary);margin-bottom:2px}.card-hint{font-size:11.5px;color:var(--text-muted);margin-bottom:12px}.grid{display:grid;gap:14px}.grid-tiles{grid-template-columns:repeat(auto-fit,minmax(168px,1fr))}.grid-2{grid-template-columns:repeat(auto-fit,minmax(380px,1fr))}.stat-tile .stat-label{font-size:12px;color:var(--text-secondary)}.stat-tile .stat-value{font-size:27px;font-weight:650;letter-spacing:-.02em;font-variant-numeric:tabular-nums;margin-top:4px;line-height:1.15}.stat-tile .stat-note{font-size:11.5px;color:var(--text-muted);margin-top:3px}.btn{border:1px solid var(--border);background:var(--surface-1);color:var(--text-primary);padding:7px 13px;border-radius:var(--radius-sm);font-size:13px;font-weight:500;transition:background .12s}a.btn{display:inline-block;text-decoration:none}.btn:hover:not(:disabled){background:color-mix(in srgb,var(--text-primary) 5%,transparent)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--series-1);border-color:var(--series-1);color:#fff}.btn-primary:hover:not(:disabled){background:color-mix(in srgb,var(--series-1) 88%,#000)}.btn-danger{color:var(--critical);border-color:color-mix(in srgb,var(--critical) 35%,transparent)}.btn-sm{padding:4px 9px;font-size:12px}.toolbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:14px}.field{display:flex;flex-direction:column;gap:5px}.field label{font-size:12px;color:var(--text-secondary);font-weight:500}.field-hint{font-size:11.5px;color:var(--text-muted)}table{width:100%;border-collapse:collapse;font-size:13px}th{text-align:left;font-size:11.5px;font-weight:600;text-transform:uppercase;letter-spacing:.03em;color:var(--text-muted);padding:8px 10px;border-bottom:1px solid var(--border);white-space:nowrap}td{padding:9px 10px;border-bottom:1px solid var(--grid);vertical-align:middle}tbody tr:last-child td{border-bottom:none}tbody tr.clickable{cursor:pointer}.row-link{color:inherit}.row-link:hover{text-decoration:none}.entity-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(320px,100%),1fr));gap:14px}.entity-card{display:flex;flex-direction:column;gap:8px;min-width:0;padding:16px;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface-1);box-shadow:var(--shadow);color:var(--text-primary);text-decoration:none;transition:border-color .12s,background .12s}.entity-card:hover{border-color:var(--series-1);background:color-mix(in srgb,var(--series-1) 4%,var(--surface-1));text-decoration:none}.entity-card:focus-visible{outline:2px solid var(--series-1);outline-offset:2px}.entity-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.entity-card-title{font-size:15px;font-weight:600;line-height:1.35}.entity-card-desc{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;margin:0;font-size:13px;line-height:1.45;color:var(--text-secondary)}.entity-card-meta{display:flex;flex-wrap:wrap;gap:4px 14px;margin-top:auto;font-size:12px;color:var(--text-muted)}.page-bar{display:flex;align-items:center;justify-content:space-between;gap:10px 16px;flex-wrap:wrap}.crumbs{display:flex;align-items:center;gap:8px;min-width:0;font-size:14px}.crumbs-back{color:var(--text-secondary);white-space:nowrap}.crumbs-back:hover{color:var(--series-1);text-decoration:none}.crumbs-sep{color:var(--text-muted)}.crumbs-title{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:600;color:var(--text-primary)}.nav a:focus-visible,a.btn:focus-visible,.row-link:focus-visible{outline:2px solid var(--series-1);outline-offset:2px}tbody tr.clickable:hover td{background:color-mix(in srgb,var(--series-1) 6%,transparent)}.num{font-variant-numeric:tabular-nums;text-align:right}.table-wrap{overflow-x:auto}.badge{display:inline-flex;align-items:center;gap:5px;padding:2px 8px;border-radius:100px;font-size:11.5px;font-weight:500;white-space:nowrap;border:1px solid var(--border);color:var(--text-secondary)}.badge-good{color:var(--success-text);border-color:color-mix(in srgb,var(--good) 40%,transparent);background:color-mix(in srgb,var(--good) 10%,transparent)}.badge-warning{color:var(--text-primary);border-color:color-mix(in srgb,var(--warning) 50%,transparent);background:color-mix(in srgb,var(--warning) 16%,transparent)}.badge-critical{color:var(--critical);border-color:color-mix(in srgb,var(--critical) 40%,transparent);background:color-mix(in srgb,var(--critical) 10%,transparent)}.score{font-variant-numeric:tabular-nums;font-weight:650;font-size:14px}.empty{padding:40px 20px;text-align:center;color:var(--text-muted);font-size:13.5px}.error-box{background:color-mix(in srgb,var(--critical) 8%,transparent);border:1px solid color-mix(in srgb,var(--critical) 30%,transparent);color:var(--critical);border-radius:var(--radius-sm);padding:10px 12px;font-size:13px;margin-bottom:12px}.notice{background:color-mix(in srgb,var(--series-1) 8%,transparent);border:1px solid color-mix(in srgb,var(--series-1) 25%,transparent);border-radius:var(--radius-sm);padding:10px 12px;font-size:13px;margin-bottom:12px;color:var(--text-primary)}.login-shell{min-height:100vh;display:grid;place-items:center;padding:20px}.login-card{width:100%;max-width:380px;display:flex;flex-direction:column;gap:14px}.detail-grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,1fr);gap:14px;align-items:start}@media(max-width:1080px){.detail-grid,.layout{grid-template-columns:1fr}.sidebar{position:static;height:auto}}.turns{display:flex;flex-direction:column;gap:10px;max-height:620px;overflow-y:auto;padding-right:6px}.turn{display:grid;grid-template-columns:76px 1fr;gap:10px;font-size:13.5px}.turn-who{font-size:11.5px;font-weight:600;text-transform:uppercase;letter-spacing:.03em;padding-top:2px}.turn-agent .turn-who{color:var(--series-1)}.turn-customer .turn-who{color:var(--series-2)}.turn-unknown .turn-who{color:var(--text-muted)}.turn-body{background:color-mix(in srgb,var(--text-primary) 4%,transparent);border-radius:var(--radius-sm);padding:8px 11px}.turn-agent .turn-body{background:color-mix(in srgb,var(--series-1) 8%,transparent)}.turn-time{font-size:11px;color:var(--text-muted);font-variant-numeric:tabular-nums}.quote{border-left:2px solid var(--axis);padding-left:9px;color:var(--text-secondary);font-style:italic;font-size:12.5px;margin-top:4px}.checklist-row{display:grid;grid-template-columns:22px 1fr auto;gap:9px;padding:9px 0;border-bottom:1px solid var(--grid);align-items:start}.checklist-row:last-child{border-bottom:none}.verdict-icon{font-size:14px;line-height:1.4}.list-plain{margin:0;padding-left:18px;display:flex;flex-direction:column;gap:5px;font-size:13px}.kv{display:grid;grid-template-columns:132px 1fr;gap:6px 10px;font-size:13px}.kv dt{color:var(--text-secondary)}.kv dd{margin:0;font-variant-numeric:tabular-nums}.tag-row{display:flex;flex-wrap:wrap;gap:6px}.progress{height:6px;border-radius:100px;background:var(--grid);overflow:hidden;min-width:60px}.progress>span{display:block;height:100%;border-radius:100px;background:var(--seq-450)}.spinner{display:inline-block;width:13px;height:13px;border:2px solid color-mix(in srgb,var(--series-1) 30%,transparent);border-top-color:var(--series-1);border-radius:50%;animation:spin .7s linear infinite;vertical-align:-2px}@keyframes spin{to{transform:rotate(360deg)}}.chart{position:relative}.chart svg{display:block;width:100%;overflow:visible}.chart-tooltip{position:absolute;pointer-events:none;background:var(--surface-1);border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow);padding:7px 10px;font-size:12px;white-space:nowrap;z-index:20;transform:translate(-50%,-100%);color:var(--text-primary)}.chart-tooltip strong{font-variant-numeric:tabular-nums}.legend{display:flex;gap:14px;flex-wrap:wrap;font-size:12px;color:var(--text-secondary);margin-top:10px}.legend-item{display:flex;align-items:center;gap:6px}.legend-swatch{width:10px;height:10px;border-radius:3px;flex-shrink:0}.axis-label{font-size:11px;fill:var(--text-muted)}.bar-row{display:grid;grid-template-columns:minmax(120px,1.4fr) minmax(0,3fr) 62px;gap:10px;align-items:center;padding:5px 0;font-size:13px}.bar-track{height:14px;background:color-mix(in srgb,var(--text-primary) 4%,transparent);border-radius:4px;overflow:hidden}.bar-fill{height:100%;border-radius:4px;transition:width .25s}.bar-label{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.talk{display:flex;flex-direction:column}.talk-head{position:sticky;top:0;z-index:5;display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:10px 0;margin-bottom:4px;background:var(--page);border-bottom:1px solid var(--grid)}.talk-goal{display:flex;align-items:center;gap:8px;font-size:14px;color:var(--text-secondary);min-width:0}.talk-goal-mark{color:var(--series-1);font-size:16px}.talk-goal-label{font-weight:600;color:var(--text-primary)}.talk-who{display:flex;align-items:center;gap:12px;font-size:13px}.talk-caller{display:flex;align-items:baseline;gap:8px;font-weight:600}.talk-phone{font-weight:400;color:var(--text-secondary);font-variant-numeric:tabular-nums}.talk-timer{padding:2px 9px;border-radius:999px;background:color-mix(in srgb,var(--text-primary) 6%,transparent);font-variant-numeric:tabular-nums;font-weight:600}.talk-body{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:24px;align-items:start}.talk-embedded .talk-body{grid-template-columns:minmax(0,1fr) 260px}@media(max-width:1000px){.talk-body,.talk-embedded .talk-body{grid-template-columns:1fr}}.talk-feed{display:flex;flex-direction:column;min-width:0;padding-bottom:24px}.feed-step{display:grid;grid-template-columns:30px minmax(0,1fr);gap:12px;padding:16px 0;border-bottom:1px solid var(--grid);scroll-margin:70px 0 90px}.feed-num{display:grid;place-items:center;width:26px;height:26px;border:1px solid var(--border);border-radius:50%;font-size:12px;font-weight:600;color:var(--text-muted);font-variant-numeric:tabular-nums}.feed-step.is-current .feed-num{border-color:var(--series-1);background:var(--series-1);color:#fff}.feed-content{min-width:0;transition:opacity .15s}.feed-step.is-past .feed-content{opacity:.5}.feed-step.is-past:hover .feed-content,.feed-step.is-past:focus-within .feed-content{opacity:1}.feed-jump{font-size:12px;color:var(--series-1);margin-bottom:4px}.script-text p{margin:0 0 8px;line-height:1.55}.script-text p:last-child{margin-bottom:0}.feed-step .script-text{font-size:15px}.feed-step.is-current .script-text{font-size:18px}.feed-step .feed-note{margin-top:8px;font-size:13px;color:var(--text-muted);font-style:italic}.st-warning{color:var(--critical);font-weight:600}.st-comment{color:var(--text-muted);font-style:italic;font-size:.88em}.st-answer{padding:0 5px;border-radius:4px;background:color-mix(in srgb,var(--text-primary) 7%,transparent);color:var(--text-secondary)}.st-care,.st-intrigue,.st-funny,.st-sly,.st-interrogative{--tone: var(--series-1);color:color-mix(in srgb,var(--tone) 75%,var(--text-primary));font-weight:500}.st-care:before,.st-intrigue:before,.st-funny:before,.st-sly:before,.st-interrogative:before{content:attr(data-label);display:inline-block;margin-right:5px;padding:0 5px;border-radius:4px;background:color-mix(in srgb,var(--tone) 14%,transparent);color:var(--tone);font-size:10.5px;font-weight:600;font-style:normal;line-height:1.6;vertical-align:.15em}.st-care{--tone: var(--series-5)}.st-intrigue{--tone: var(--series-7)}.st-funny{--tone: var(--series-4)}.st-sly{--tone: var(--series-2)}.st-interrogative{--tone: var(--series-1)}.feed-fields{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:0 12px;margin-top:12px;padding:12px 12px 2px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface-1)}.feed-answers{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.answer{--answer: var(--text-primary);display:inline-flex;align-items:center;padding:8px 14px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface-1);color:var(--text-primary);font:inherit;font-size:14px;font-weight:500;cursor:pointer;transition:background .12s,border-color .12s}.answer:hover:not(:disabled){border-color:var(--series-1);background:color-mix(in srgb,var(--series-1) 8%,var(--surface-1))}.answer:disabled{opacity:.6;cursor:not-allowed}.answer.tone-positive{border-color:color-mix(in srgb,var(--good) 55%,transparent);background:color-mix(in srgb,var(--good) 12%,var(--surface-1));color:var(--success-text)}.answer.tone-positive:hover:not(:disabled){border-color:var(--good);background:color-mix(in srgb,var(--good) 22%,var(--surface-1))}.answer.tone-negative{border-color:color-mix(in srgb,var(--critical) 45%,transparent);background:color-mix(in srgb,var(--critical) 9%,var(--surface-1));color:var(--critical)}.answer.tone-negative:hover:not(:disabled){border-color:var(--critical);background:color-mix(in srgb,var(--critical) 18%,var(--surface-1))}.answer.is-chosen{border-color:var(--series-1);background:var(--series-1);color:#fff}.answer.tone-positive.is-chosen{border-color:var(--good);background:var(--good);color:#fff}.answer.tone-negative.is-chosen{border-color:var(--critical);background:var(--critical);color:#fff}.answer .answer-key{margin-right:8px}.answer-missing{border-style:dashed;background:transparent;color:var(--text-muted)}.feed-unexpected{margin-top:10px;padding:6px 10px;border-left:3px solid var(--warning);background:color-mix(in srgb,var(--warning) 10%,transparent);border-radius:0 var(--radius-sm) var(--radius-sm) 0;font-size:13px;white-space:pre-line}.feed-unexpected-label{font-weight:600}.feed-unexpected-form{display:flex;flex-direction:column;gap:8px;margin-top:10px}.feed-unexpected-form textarea{width:100%;min-height:64px}.feed-hint{font-size:12px;color:var(--text-muted);align-self:center}.feed-finish .feed-num{border-color:var(--good);background:var(--good);color:#fff}.feed-finish-title{margin:2px 0 4px;font-size:17px;font-weight:600}.feed-finish .feed-hint{display:block;margin:0 0 12px}.talk-side{position:sticky;top:62px;display:flex;flex-direction:column;gap:12px;max-height:calc(100vh - 140px);overflow:auto;padding:12px 0}@media(max-width:1000px){.talk-side{position:static;max-height:none}}.side-box{padding:12px;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface-1)}.side-title{margin:0 0 8px;font-size:13px;font-weight:650}.side-search{width:100%;margin-bottom:8px}.side-subtitle{margin:8px 0 4px;font-size:11px;font-weight:600;letter-spacing:.03em;text-transform:uppercase;color:var(--text-muted)}.side-empty{font-size:12.5px;color:var(--text-muted)}.jump-group+.jump-group{margin-top:6px}.jump-group-title{display:flex;gap:6px;width:100%;padding:3px 0;border:none;background:none;color:var(--text-primary);font:inherit;font-size:12.5px;font-weight:600;text-align:left;cursor:pointer}.jump-list,.note-list{margin:0;padding:0;list-style:none}.jump-item,.note-trigger{display:block;width:100%;padding:5px 8px;border:none;border-radius:var(--radius-sm);background:none;color:var(--text-secondary);font:inherit;font-size:13px;line-height:1.35;text-align:left;cursor:pointer}.jump-item:hover:not(:disabled),.note-trigger:hover{background:color-mix(in srgb,var(--text-primary) 6%,transparent);color:var(--text-primary)}.jump-item:disabled{cursor:not-allowed;opacity:.6}.jump-item.is-current{background:color-mix(in srgb,var(--series-1) 12%,transparent);color:var(--series-1);font-weight:600}.note-item.is-open{border-radius:var(--radius-sm);background:color-mix(in srgb,var(--text-primary) 4%,transparent)}.note-item.is-open .note-trigger{color:var(--text-primary);font-weight:600}.note-response{padding:0 8px 8px;font-size:13px}.data-list{margin:0}.data-list div+div{margin-top:6px}.data-list dt{font-size:11.5px;color:var(--text-muted)}.data-list dd{margin:0;font-size:13px;word-break:break-word}.talk-foot{position:sticky;bottom:0;z-index:5;display:flex;align-items:center;gap:16px;flex-wrap:wrap;padding:10px 0;background:var(--page);border-top:1px solid var(--grid)}.talk-progress{display:flex;align-items:center;gap:10px;font-size:13px;color:var(--text-secondary);font-variant-numeric:tabular-nums}.talk-progress-track{width:180px;height:6px;border-radius:3px;background:color-mix(in srgb,var(--text-primary) 9%,transparent);overflow:hidden}.talk-progress-track i{display:block;height:100%;background:var(--series-1);transition:width .25s}.talk-keys{font-size:12px;color:var(--text-muted)}.talk-abort{margin-left:auto}.script-editor{display:flex;flex-direction:column;gap:12px;padding-bottom:56px}.editor-hint{margin:0;font-size:13px;color:var(--text-muted)}.issues-bar{padding:8px 12px;border:1px solid color-mix(in srgb,var(--warning) 45%,transparent);border-radius:var(--radius-sm);background:color-mix(in srgb,var(--warning) 8%,var(--surface-1));font-size:13px}.issues-bar.is-ok{border-color:color-mix(in srgb,var(--good) 35%,transparent);background:color-mix(in srgb,var(--good) 6%,var(--surface-1));color:var(--success-text)}.issues-bar.has-errors{border-color:color-mix(in srgb,var(--critical) 45%,transparent);background:color-mix(in srgb,var(--critical) 6%,var(--surface-1))}.issues-bar summary{cursor:pointer;font-weight:500}.issues-bar ul{margin:8px 0 2px;padding-left:18px;display:flex;flex-direction:column;gap:4px}.issue-error{color:var(--critical)}.issue-warning{color:var(--text-secondary)}.link-button{padding:0;border:none;background:none;color:inherit;font:inherit;text-align:left;cursor:pointer}.step-block .link-button,.issues-bar .link-button:hover{color:var(--series-1)}.step-block .link-button{align-self:flex-start;font-size:13px}.icon-button{width:28px;height:28px;padding:0;border:1px solid transparent;border-radius:var(--radius-sm);background:none;color:var(--text-muted);font-size:13px;cursor:pointer}.icon-button:hover{border-color:color-mix(in srgb,var(--critical) 40%,transparent);color:var(--critical)}.step-list{display:flex;flex-direction:column;gap:8px}.step-card{--kind: var(--series-1);border:1px solid var(--border);border-left:3px solid var(--kind);border-radius:var(--radius-sm);background:var(--surface-1);scroll-margin-top:16px}.step-card.kind-question{--kind: var(--series-3)}.step-card.kind-objection{--kind: var(--series-2)}.step-card.kind-end{--kind: var(--series-7)}.step-card.is-open{box-shadow:var(--shadow)}.step-head{display:flex;align-items:flex-start;gap:10px;width:100%;padding:10px 14px;border:none;background:none;color:var(--text-primary);font:inherit;text-align:left;cursor:pointer}.step-head.is-static{cursor:default}.step-head:hover:not(.is-static){background:color-mix(in srgb,var(--text-primary) 3%,transparent)}.step-chevron{width:12px;color:var(--text-muted);line-height:1.5}.step-head-main{display:flex;flex-direction:column;gap:2px;flex:1;min-width:0}.step-head-title{display:flex;align-items:center;flex-wrap:wrap;gap:6px;font-weight:600;font-size:14px}.step-head-preview{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13px;color:var(--text-secondary)}.step-head-meta{flex-shrink:0;font-size:12px;color:var(--text-muted);line-height:1.7}.step-body{display:flex;flex-direction:column;gap:16px;padding:4px 14px 14px}.step-row{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.step-title-input{flex:1 1 280px;font-weight:600}.segmented{display:inline-flex;border:1px solid var(--border);border-radius:var(--radius-sm);overflow:hidden}.segmented button{padding:6px 10px;border:none;border-right:1px solid var(--border);background:none;color:var(--text-secondary);font:inherit;font-size:12.5px;cursor:pointer}.segmented button:last-child{border-right:none}.segmented button.is-active{background:color-mix(in srgb,var(--series-1) 14%,transparent);color:var(--series-1);font-weight:600}.step-block{display:flex;flex-direction:column;gap:6px}.step-block textarea{min-height:72px}.step-block-title{font-size:12px;font-weight:600;letter-spacing:.02em;text-transform:uppercase;color:var(--text-muted)}.step-block-empty{font-size:13px;color:var(--text-muted)}.markup-bar{display:flex;flex-wrap:wrap;gap:4px}.markup-btn{padding:2px 8px;border:1px solid var(--border);border-radius:999px;background:transparent;font:inherit;font-size:11.5px;cursor:pointer}.markup-btn:hover{border-color:var(--series-1)}.markup-select{width:auto;padding:1px 6px;border-radius:999px;font-size:11.5px}.markup-preview{padding:8px 10px;border:1px dashed var(--border);border-radius:var(--radius-sm);font-size:14px}.markup-preview-label{display:block;margin-bottom:4px;font-size:11.5px;color:var(--text-muted)}.answer-row{display:grid;grid-template-columns:22px minmax(0,1.4fr) 14px minmax(0,1fr) minmax(0,.8fr) 28px;gap:6px;align-items:center}.answer-arrow{color:var(--text-muted);text-align:center}.answer-outcome{font-size:12.5px;color:var(--text-secondary)}.tone-dot{width:18px;height:18px;padding:0;border:2px solid var(--border);border-radius:50%;background:var(--surface-1);cursor:pointer}.tone-dot.tone-positive{border-color:var(--good);background:var(--good)}.tone-dot.tone-negative{border-color:var(--critical);background:var(--critical)}.field-edit{display:flex;flex-direction:column;gap:4px;padding-bottom:6px;border-bottom:1px dashed var(--grid)}.field-row{display:grid;grid-template-columns:minmax(0,1fr) 150px auto 28px;gap:6px;align-items:center}.field-required{display:flex;align-items:center;gap:5px;font-size:12.5px;color:var(--text-secondary);white-space:nowrap}.field-required input{width:auto}.field-key{align-self:flex-start;padding:0;border:none;background:none;color:var(--text-muted);font-family:ui-monospace,Cascadia Mono,Consolas,monospace;font-size:11.5px;cursor:pointer}.field-key:hover:not(:disabled){color:var(--series-1)}.field-key-input{width:240px;font-family:ui-monospace,Cascadia Mono,Consolas,monospace;font-size:12px}.step-footer{display:flex;flex-wrap:wrap;align-items:center;gap:8px 16px;padding-top:12px;border-top:1px solid var(--grid)}.check{display:flex;align-items:center;gap:6px;font-size:13px}.check input{width:auto}.star-group-input{width:170px}.step-footer-actions{display:flex;gap:6px;margin-left:auto}@media(max-width:780px){.answer-row{grid-template-columns:22px minmax(0,1fr) 28px}.answer-row .answer-arrow{display:none}.answer-row select{grid-column:2 / 3}.field-row{grid-template-columns:minmax(0,1fr) 28px}.field-row select,.field-row .field-required{grid-column:1 / 2}}.objection-edit{display:flex;flex-direction:column;gap:6px;padding:12px 14px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface-1)}.objection-edit .field-row{grid-template-columns:minmax(0,1fr) 28px}.objection-edit textarea{min-height:64px}.settings-form{display:flex;flex-direction:column;gap:14px;max-width:640px}.checklist-head{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.6fr) auto;gap:12px;align-items:end}@media(max-width:900px){.checklist-head{grid-template-columns:1fr}}.item-card{--kind: var(--axis)}.item-card.is-required{--kind: var(--critical)}.item-settings{display:flex;flex-wrap:wrap;align-items:center;gap:10px 20px}.item-setting{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-secondary)}.item-setting select{width:auto}.item-setting input{width:72px}.item-share{color:var(--text-muted);font-variant-numeric:tabular-nums}.save-bar{position:sticky;bottom:12px;z-index:6;display:flex;align-items:center;gap:10px;align-self:flex-end;padding:8px 10px 8px 16px;border:1px solid color-mix(in srgb,var(--series-1) 45%,var(--border));border-radius:var(--radius);background:var(--surface-1);box-shadow:0 6px 24px #0000002e;font-size:13px}.save-bar.is-saved{border-color:color-mix(in srgb,var(--good) 45%,var(--border));color:var(--success-text)}.save-bar-key{margin-left:6px;padding:0 4px;border:1px solid color-mix(in srgb,#fff 45%,transparent);border-radius:4px;font-family:inherit;font-size:10.5px;opacity:.85}.link-button{border:none;background:none;padding:0;font:inherit;font-size:12.5px;color:var(--text-muted);cursor:pointer;text-decoration:underline;text-underline-offset:2px}.link-button:hover{color:var(--text-primary)}.script-map{overflow:auto;max-height:560px;border:1px solid var(--border);border-radius:var(--radius-sm);background:color-mix(in srgb,var(--text-primary) 2%,transparent)}.script-map-empty{padding:28px 16px;text-align:center;font-size:13px;color:var(--text-muted);border:1px dashed var(--border);border-radius:var(--radius-sm)}.script-map-node{cursor:pointer}.script-map-node:hover rect:first-of-type{filter:brightness(1.04)}.script-map-node:focus-visible{outline:none}.script-map-node:focus-visible rect:first-of-type{stroke:var(--series-1);stroke-width:2}.script-map-title{font-size:12.5px;font-weight:600}.script-map-meta{font-size:11px}.map-legend{display:flex;flex-wrap:wrap;gap:12px;align-items:center;font-size:12px;color:var(--text-muted);margin-bottom:8px}.map-legend span{display:inline-flex;align-items:center;gap:5px}.map-legend i{width:9px;height:9px;border-radius:2px;display:inline-block}.map-legend-sep{opacity:.5}.answer-key{display:inline-grid;place-items:center;min-width:18px;height:18px;margin-right:8px;padding:0 4px;border:1px solid var(--border);border-radius:4px;background:color-mix(in srgb,var(--text-primary) 5%,transparent);font-family:inherit;font-size:11px;color:var(--text-muted);vertical-align:middle}.step-picker{display:flex;flex-wrap:wrap;gap:5px;align-items:center;margin-top:6px}.step-picker .var-chip{display:inline-flex;align-items:center;gap:4px;cursor:default}.step-picker-remove{padding:0;border:none;background:none;color:inherit;font-size:10px;cursor:pointer}.step-picker-add{padding:1px 6px;font-size:11.5px}.unexpected-list{margin:0;padding-left:18px;font-size:13px;color:var(--text-secondary)}.unexpected-list li+li{margin-top:3px}.var-picker{display:flex;flex-wrap:wrap;gap:5px;align-items:center;margin-top:6px}.var-picker-label{font-size:11.5px;color:var(--text-muted)}.var-chip{padding:2px 7px;border:1px solid var(--border);border-radius:999px;background:transparent;color:var(--text-secondary);font:inherit;font-size:11.5px;cursor:pointer}.var-chip:hover{border-color:var(--series-1);color:var(--series-1)}.var-chip.is-used{border-color:var(--series-1);background:color-mix(in srgb,var(--series-1) 12%,transparent);color:var(--series-1)}
